Shipping & Delivery

Shipping & Processing Time

If orders are placed before 12 pm PST,  Monday through Friday (excluding holidays), our warehouse will begin processing the same day. 

 

For orders placed after 12 pm PST, we will begin processing the next business day. We process all orders within 1 to 2 business days after credit card verification.

 

While we will do all we can to ensure your order is delivered on time, we are unable to be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

Please keep in mind that from time to time we will get back-logged during holiday time periods and sale time periods, during this time order processing could take longer than our standard time frame.  If you have any questions about your order, please check your order online or please contact our Customer Care Team and we will be glad to help answer your questions.

 

Shipment Payment Authorization

As you submit your order your credit card will be charged for all items and shipment costs and an email notification will be sent.

 

P.O. Boxes & Military Addresses

We ship to P.O. boxes or APO/FPO military addresses via Standard Shipping UPS SurePost only, no expedited shipping to PO Boxes or APO/FPO addresses.

 

Shipping to Hawaii, Alaska & Puerto Rico

For expedited shipments to Alaska Hawaii or Puerto Rico, the available shipping methods will show in the checkout based on the address for delivery.

For standard delivery, shipments will be sent via USPS or UPS Surepost.

 

Shipping Internationally

For deliveries outside the United States of America, AVLN Studio ships via DHL & UPS, the available shipping methods will show in the checkout based on the address for delivery.

 

Shipping Holidays

Avalon Apparel and its carriers will not be shipping or delivering on the following holidays/day the holiday is observed:

  • New Years Day
  • Martin Luther King Jr Day
  • Presidents Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day After Thanksgiving
  • Christmas Observed Dec 24th, 2021 (closed, we do not ship orders or process returns this day)
  • Christmas Eve Observed Dec 23rd, 2021 (closed, we do not ship orders or process returns this day)
  • New Years Eve

 

Delivery Policy

If you refuse delivery of your order, the order will be returned to our distribution center and you will receive a refund for the merchandise and tax paid.  Shipping charges are nonrefundable.

 

Shipping Options

Ground shipping via USPS, UPS SurePost is automatically calculated during checkout.  Free Shipping for orders with a product subtotal of $200 or greater after discounts and before taxes applies only to orders shipping within the continental U.S. 

For all other shipping, the rate is based on the weight and delivery address. This includes expedited shipping. Delivery costs are provided at checkout. Please see the chart below for more details.

 

UPS Standard SurePost (Ground with USPS delivery)

 Typical delivery is within 5-9 Business Days* (with USPS delays some packages are delayed up to 5 Business Days)

  Orders to AK, HI, PR or VI will be delivered within 5-12 Business Days*

  *We cannot guarantee delivery dates as delivery depends on the carrier.

 

UPS Ground

  Typical delivery is within 3-7 Business Days*

  Orders to AK, HI, PR or VI will be delivered within 5-12 Business Days*

  *We cannot guarantee delivery dates as delivery depends on the carrier.

 

UPS 2 Day

  For orders placed by Noon PST, Typical delivery is within 2-3 Business Days*

  Orders to AK, HI, PR or VI will be delivered within 2-4 Business Days*

*UPS does not provide 2 Day Delivery to all addresses, if your location is remote the 2 Day shipment method may not be available to you. We cannot guarantee delivery dates as delivery depends on the carrier.

 

UPS Overnight

 For orders placed before Noon PST, Typical delivery is Next Business Day*

*For orders placed & confirmed by Noon Pacific Standard Time. For orders placed after Noon Pacific Standard Time add an additional day for processing and delivery. UPS does not provide Overnight Delivery to all addresses, if your location is remote the Overnight option may not be available to you. We cannot guarantee delivery dates as delivery depends on the carrier.

 

*Business Days are considered Monday to Friday.  AVLN Studio does not ship on Saturday or Sunday.  UPS or USPS delivery is based on their delivery days and the service selected.